PLEASE READ THESE TERMS CAREFULLY AND AGREE TO THE SAME BEFORE ACCESSING OR USING THE SERVICES.
Privacy PolicyThis privacy policy is an electronic record in the form of an electronic contract formed under the information technology act, 2000 and the rules made there under and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information technology act, 2000. This privacy policy does not require any physical, electronic or digital signature.
Ambulance Seva and its affiliates and Associate Companies is/are concerned about the privacy of the data and information of users (including sellers and buyers/customers whether registered or non-registered), offering, selling or purchasing products or services on websites, mobile sites or mobile applications (“Website”) on the Website and otherwise doing business with us. “Associate Companies” here shall have the same meaning as ascribed in Companies Act, 2013.
This Privacy Policy is a contract between you and the respective entity whose website you use or access or you otherwise deal with. This Privacy Policy shall be read together with the respective Terms Of Use or other terms and condition of the respective entity and its respective website or nature of business of the Website.
Collection of Personally Identifiable Information
We collect information from you when you place an order or subscribe to our website. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.
Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience.
The information we learn from customers helps us personalize and continually improve your experience of shopping from our web store.
Use of Demographic / Profile Data
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses.
We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates.
In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our user’s activity on our Website.
Cookies
Yes, Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow it) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart. The cookies do not contain any of your personally identifiable information.
Sharing of personal information
Your providing the Information to Ambulance Seva and its consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third-party agreement, laws, charter documents, judgments, orders and decrees.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.
Security Precautions
We strive to ensure the security of your Personal Information and to protect your personal information against unauthorized access or unauthorized alteration, disclosure or destruction. Whenever you change or access your account information, we offer the use of a secure server.
Choice/Opt-Out
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
If we decide to change our privacy policy, we will post those changes on this page.
Permissions
Identity: The identity permission allows the app to access all saved account on your device, as well as access and change your personal information stored on the device. By account we mean everything you will see if you go to Settings > Accounts. There you will probably find a list that will probably contain your Google account, Facebook, WhatsApp, Skype and many others.
SMS: Under certain circumstances, we may send you emails and SMS messages when we feel we have an important announcement to share regarding your Service. Please note that your carrier may charge you to receive messages via SMS.
Photos/Media/Files: Apps usually request Media and Photos permission when it needs External File Storage (either Internal or External) for storing some data, or for some features like sharing images etc.
Camera and microphone: It need access to camera in order for you to post pictures of products without the picture have being stored prior to posting so for example, if you want to post picture you can select an option to take a picture at that moment, to do this you must allow to access your camera to avoid asking you permission each time. The microphone would be needed for voice search.
Phones: The phone permission is useful for the app that allows you to place and receive calls within an app
• Call phone numbers (even without your intervention)
• Read and write call logs
• Reroute calls
• Modify phone state
This Privacy Policy outlines how we collect, use, and protect the personal information of our website visitors. We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly.
Information We Collect: We may collect personal information that you voluntarily provide to us, such as your name, email address, contact details, and any other information you provide when filling out forms or interacting with our website.
Use of Information:We use the collected information for purposes such as responding to your inquiries, providing requested services, improving our website, personalizing your experience, and communicating with you. We may also use your information for marketing purposes, but only if you have given us your explicit consent to do so.
Data Sharing and Disclosure:We do not sell, trade, or rent your personal information to third parties without your consent, except as required by law or if necessary for providing the requested services. However, we may share your information with trusted third-party service providers who assist us in operating our website or conducting our business, as long as they agree to keep the information confidential.
Data Security:We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, please note that no data transmission over the internet or storage system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Cookies and Tracking Technologies:Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect certain information about how you interact with our website. You can manage your cookie preferences through your browser settings.
Third-Party Links: Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy:Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected information from a child, please contact us, and we will promptly delete the information.
Changes to the Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us:If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us using the contact information provided on our website.
If there are any other questions regarding this privacy policy you may contact us using the information below given in the website.
Your Approval
By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy.
If we decide to change our privacy policy, we will post those changes on this page.
Refund Policy:
Effective Date: 01-December-2023
1. Refund Eligibility:
Refunds will only be considered under the following circumstances:
Cancelled ambulance service requests made at least 02 hour before the scheduled service.
Technical errors or issues that prevent the delivery of the requested service.
Any other exceptional circumstances as determined by [Ambulance Service Provider].
Physical Ambulance Vehicle Break Down in the service timeline.
2. Refund Process:
To initiate a refund request, customers must contact Ambulance Service Provider via Contact:9606053192/9606053194
E-mail:karavegajasenesevatrust@gmail.com.
Register the refund request through ticket management system.
Refund requests will be reviewed within 02 business days.
Approved refunds will be processed through the original payment method.
3. Non-Refundable Situations:
Refunds will not be issued under the following conditions:
Cancellation of service within 02 hours of the scheduled service.
No-shows or unavailability at the specified location.
Refund requests made after 01 day of the completed service.
4. Exceptions: Ambulance Service Provider reserves the right to make exceptions to the refund policy in certain circumstances.
5. Contact Information:
For any refund-related inquiries, please contact Ambulance Service Provider at Contact:9606053192 / 9606053194
E-mail:karavegajasenesevatrust@gmail.com..
6. Changes to the Refund Policy: Ambulance Service Provider reserves the right to update or modify this refund policy at any time. Customers will be notified of any changes through the [Ambulance Service Provider] App, website or other official channels.